Credit card charges failing
Incident Report for Elastic Cloud
VISA has reported that it has resolved it's technical issues.
Posted 19 days ago. Jun 02, 2018 - 15:50 UTC
The failed transactions are almost entirely VISA transactions. We believe this is related to widespread VISA issues.
Posted 20 days ago. Jun 01, 2018 - 16:21 UTC
We've identified an issue with our credit card processor failing an excessive number of transactions.

You might have received an email about a failed charge due to this, even though there is nothing wrong with your credit card.

Your clusters are safe, no account suspensions will be triggered while we look into this.
Posted 20 days ago. Jun 01, 2018 - 16:11 UTC