All Systems Operational
Cluster Management Operational
Cluster Management Console Service Operational
Cluster Management API Operational
Cluster Orchestration ? Operational
Cluster Metrics Operational
Cluster Snapshots ? Operational
AWS Marketplace Operational
GCP us-central1 Operational
Cluster Connectivity: GCP us-central1 Operational
Kibana Connectivity: GCP us-central1 Operational
APM Connectivity: GCP us-central1 Operational
GCP us-west1 Operational
Cluster Connectivity: GCP us-west1 Operational
Kibana Connectivity: GCP us-west1 Operational
APM Connectivity: GCP us-west1 Operational
GCP europe-west1 Operational
Cluster Connectivity: GCP europe-west1 Operational
Kibana Connectivity: GCP europe-west1 Operational
APM Connectivity: GCP europe-west1 Operational
GCP europe-west3 Operational
Cluster Connectivity: GCP europe-west3 Operational
Kibana Connectivity: GCP europe-west3 Operational
APM Connectivity: GCP europe-west3 Operational
Google Cloud Platform ? Operational
Google Compute Engine ? Operational
Google Cloud Storage ? Operational
AWS N. Virginia (us-east-1) Operational
Cluster Connectivity: AWS us-east-1 Operational
AWS EC2 Health: us-east-1 ? Operational
Snapshot Storage Infrastructure (S3): us-east-1 ? Operational
Kibana Connectivity: AWS us-east-1 ? Operational
APM Connectivity: AWS us-east-1 Operational
AWS N. California (us-west-1) Operational
Cluster Connectivity: AWS us-west-1 Operational
AWS EC2 Health: us-west-1 ? Operational
Snapshot Storage Infrastructure (S3): us-west-1 ? Operational
Kibana Connectivity: AWS us-west-1 Operational
APM Connectivity: AWS us-west-1 Operational
AWS Ireland (eu-west-1) Operational
Cluster Connectivity: AWS eu-west-1 Operational
AWS EC2 Health: eu-west-1 ? Operational
Snapshot Storage Infrastructure (S3): eu-west-1 ? Operational
Kibana Connectivity: AWS eu-west-1 Operational
APM Connectivity: AWS eu-west-1 Operational
AWS Frankfurt (eu-central-1) Operational
Cluster Connectivity: AWS eu-central-1 Operational
AWS EC2 Health: eu-central-1 Operational
Snapshot Storage Infrastructure (S3): eu-central-1 Operational
Kibana Connectivity: AWS eu-central-1 Operational
APM Connectivity: AWS eu-central-1 Operational
AWS Oregon (us-west-2) Operational
Cluster Connectivity: AWS us-west-2 Operational
AWS EC2 Health: us-west-2 ? Operational
Snapshot Storage Infrastructure (S3): us-west-2 ? Operational
Kibana Connectivity: AWS us-west-2 Operational
APM Connectivity: AWS us-west-2 Operational
AWS São Paulo (sa-east-1) Operational
Cluster Connectivity: AWS sa-east-1 Operational
AWS EC2 Health: sa-east-1 ? Operational
Snapshot Storage Infrastructure (S3): sa-east-1 ? Operational
Kibana Connectivity: AWS sa-east-1 Operational
APM Connectivity: AWS sa-east-1 Operational
AWS Singapore (ap-southeast-1) Operational
Cluster Connectivity: AWS ap-southeast-1 Operational
AWS EC2 Health: ap-southeast-1 ? Operational
Snapshot Storage Infrastructure (S3): ap-southeast-1 ? Operational
Kibana Connectivity: AWS ap-southeast-1 Operational
APM Connectivity: AWS ap-southeast-1 Operational
AWS Sydney (ap-southeast-2) Operational
Cluster Connectivity: AWS ap-southeast-2 Operational
AWS EC2 Health: ap-southeast-2 ? Operational
Snapshot Storage Infrastructure (S3): ap-southeast-2 ? Operational
Kibana Connectivity: AWS ap-southeast-2 Operational
APM Connectivity: AWS ap-southeast-2 Operational
AWS Tokyo (ap-northeast-1) Operational
Cluster Connectivity: AWS ap-northeast-1 Operational
AWS EC2 Health: ap-northeast-1 ? Operational
Snapshot Storage Infrastructure (S3): ap-northeast-1 ? Operational
Kibana Connectivity: AWS ap-northeast-1 Operational
APM Connectivity: AWS ap-northeast-1 Operational
Heroku ? Operational
Elastic Maps Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 19, 2019

No incidents reported today.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019
Completed - The scheduled maintenance has been completed.
Apr 11, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 02:00 UTC
Scheduled - We will be conducting maintenance on the control plane in Europe West 3 (Frankfurt) region.

There may be a small increase in the time taken to enact changes to existing clusters, or to create new clusters during this time, but we are not anticipating any cluster connectivity issues.
Apr 9, 00:29 UTC
Apr 10, 2019

No incidents reported.

Apr 9, 2019
Resolved - This incident is now resolved. All mail is enabled and flowing properly. Thank you for your patience as we investigated and resolved this issue.
Apr 9, 23:32 UTC
Monitoring - We have cleared the mail backlog, deleting out of memory and cluster problem emails up until 10:30 UTC. Any clusters with ongoing issues will re-alert, sending users a fresh notification. All mail is enabled and flowing properly. We'll continue to monitor mail queues for any further delays.
Apr 9, 22:52 UTC
Update - We have identified what we believe is the root cause and pushed a partial fix. Password reset, new trial, watcher, and most other routine emails are being sent and their backlog has cleared. Out of memory and cluster problem emails are still affected, we are preparing a fix and hope to have these flowing again soon.

As part of this fix, we'll be deleting cluster problem emails from 19:17 UTC. Clusters with ongoing issues will receive receive new notifications when mail is flowing again.
Apr 9, 22:29 UTC
Update - We have identified what we believe is the root cause and pushed a partial fix. Password reset, new trial, watcher, and most other routine emails are being sent and their backlog has cleared. Out of memory and cluster problem emails are still affected, and we are working on a fix.
Apr 9, 21:52 UTC
Identified - The fix we implemented did not resolve the issue, so at this time, mail is still delayed. We are investigating other options and hope to have this resolved soon.
Apr 9, 21:12 UTC
Monitoring - We’ve identified the issue and pushed a fix. The mail backlog has been processed and all mails should be going out as usual. We will continue to monitor.
Apr 9, 20:23 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 9, 20:01 UTC
Investigating - We're currently experiencing email deliverability issues for system-generated alerts, including but not limited to: disk space, CPU usage, OOM events and all other watcher generated alerts.

Additionally, this is resulting in a delay for trial signup and verification emails, but you should receive these once the deliverability issues are resolved.
Apr 9, 19:17 UTC
Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019

No incidents reported.